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Returns
We take returns up to 30 days after arrival. Returns must include all original items in undamaged condition with all original packaging. Returning a used item issubject to a minimum 50% restocking fee.
Shipping
We usually ship out within 5 business days, but keep in mind that our maximum timeframe is 7 days. We are always working hard to ensure your package arrives as soon as possible.
Contact
We can be contacted at any time through messages if you have any questions, comments, or product requests. We will usually respond to you within 24 hours during business days and do our best to help you out!
PRODUCT DETAILS
Condition : Brand New"HAYATE OTSU" is the UPGRADED VERSION of Hien mousepad.
HAYATE OTSU enables more stable gliding and precise pointing.
The up & down motion during mouse movement is less than HIEN.
There is less turbulence in mouse slippage during mouse movement than HIEN.
There is less difference in gliding in the vertical and horizontal than HIEN.
[What Changed?]
The texture weave pattern has changed which makes smoother gliding and more precise pointing than the previous model.
Usability has improved.
Size(M) 31 x 24 x0.4cm (12.2"x9.4"x0.15") * MID is 0.12" thick(L) 42 x 33 x0.4cm (16.5"x13"x0.15") * MID is 0.12" thick(XL) 49 x 42 x0.4cm (19.2"x16.5"x0.15") * MID is 0.12" thickAbout Us
At exclusive.shopping.japan, we are committed to offering high-quality products at the best prices possible.We take customer service very seriously. If you have questions about any item we sell, please send us a message. We stand behind every single product we sell and want to hear from you if are not fully satisfied with anything you receive from us.
PaymentAll payments are handled by through their platform.Shipping
We ship via DHL, FedEx, and Japan Postbased on the product type, size, and shipping destination.
Order tracking information will be provided once the order has been processed for shipping.
Delivery estimate is typically 4-5 business days.
Please note that the delivery times provided by are estimates, not guarantees.
Business Days
We are open Mondays to Fridays.
Our officeisclosed on Saturdays, Sundays, and JapanPublic Holidays.
DisclaimerImport duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to offerding or buying.
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