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Expedited/Standard International Shipping by DHL, TNT, FEDEX and EMS Express: To the US, it takes 3-4 business days, to other countries, it usually takes 4-8 business days. But sometimes international delivery is highly dependent on courier companies and local customs/duties.
Import duties and taxes are not included in the item price or shipping. These costs are the responsibility of the buyer.
- Payment
- Delivery details
- Can I return an order?
- About us
- Contact us
Payment
PayPal is our preferred payment method.
Your PayPal account must be a verified PayPal account.
When paying through PayPal, it's best to pay immediately.
Payment is made within 3 days after the order is placed, and orders that have not been paid within 3 days will be automatically cancelled.
For special situations, you can tell us via . thank you for understanding.
Thank you again.
Best wishes.
Delivery details
We ship this item within 1-15 working days after receive the money.
We can provide express service according to customer requirements:
USPS/DHL/UPS/TNT
Please make sure your address in paypal is correct.
Can I return an order?
Of course, you have 30 days from the receipt of your order to return anything you bought from us, no questions asked. Please contact us to inform us of your intentions and we will send you the shipping address for our warehouse.
Who pays for the shipping?
If the item is being returned for a quality reason, because it is damaged, it does not function properly or receive a wrong item, please contact us and we will cover the cost of shipping. If possible, we would like to see pictures of the damage.
However, if its because you changed your mind and no longer seem to like what you ordered, then we kindly ask you to bear the costs.
When should I send the product back?
You should send it back within 30 days of your return claim.
Please put the product with all of its accessories and manuals back into its original box (if possible) and contact us to receive the shipping address for our warehouse.
How and when will I get my money back?
Once we receive the products, you will get a confirmation by email and your money will be paid back within 30 days in the same way you made the purchase.
How do I cancel an order?
Just like returning a product, you have 30 days from the receipt of your order to return anything you bought from us. If you want to cancel the order before you receive it, please contact us to inform us of your intentions. If the order has not been dispatched, we will just cancel the order. However, if the item is on its way to you, you will have to follow our returns policy and send it back to us.
About us
We are professional sales team and lots of buyers very satisfied with our services. And we carry a large selection of both new and used industrial automation & robotic equipment such as ABB, Allen-Bradley, Fanuc, Yaskawa Motoman, Siemens, Indramat, Lincoln, Nachi, Kuka and much more.If you have any product models you need, you can contact us by email, we are very happy to serve you.
Thanks again.
Contact us Hello, we will mark the product's new and old status on the product title. If you receive the product with quality problems within 30 days, we can provide free return and exchange (when you return, you need to tell us what problems the product encounters, Send us the actual photos). Thank you, I hope everyone can understand, and I hope we can have a pleasant cooperation opportunity. If You Have any Questions or Needs, Please Feel Free to Send us a Message or Email.
Working Hours: 9:00 AM-6.00 PM (Beijing) Monday To Friday.
Your Request Will Be Replied ASAP.Effective Communication Promotes Good Cooperation.
