General

The basic rule of netiquette is Respect. Apply the same rules of respect and decency to the internet as you apply them in public places.

Don't use obscene or confrontational language. Remember that the person you are talking to or addressing can not see you or the expressions on your face. So, be careful with your words and the jokes/sarcasms you write.

An angry response will most likely produce another angry response. Avoid flame wars by not responding repeatedly to an angry person addressing you.

If you are in a discussion group/chat room that is making you uncomfortable, leave. If you received a private answer to your question brought up in the group. have the courtesy to post the response you received.

E-Mail

Consider the recipient of your email. Do not send a document or graphic attachment that they can not open because of a different operating system or lack of a program needed. If they have a slow or older computer, do not send them an attachment that will cost them an hour or two simply waiting for your letter to arrive.

Type a one to three word description or topic in the subject line of your email. Keep your message short or add the words (long) or (lengthy) to the end of the subject line.

Do not use all capital letters. The reader will most likely interpret this as shouting.

Strive for brevity and clarity. Refrain from clicking the 'Reply' button. Instead, summarize the major points of the letter received as you respond to them.

Do not include the traditional 'Dear . . .' or 'Sincerely,'.

Keep your digital or typed signature short.

Check your spelling, grammar, and punctuation.. Most browsers have a form of Spell-Check.

Observing proper netiquette should not be a chore. Remember the basic rule - Respect - and the rest of the rules will fall into place as you gain internet experience.